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Tom Nelson (Office supplies)

Tom Nelson represents Apex Office products in sunny Tampa/St. Pete, Florida. His mission is to help people reduce costs and improve their level of service to their customers. Let's face it. Office supplies and products? Tough business!


Tom has guts and talent. It's tough to not be reduced to a commodity—and have buyers cost shop you. You've got to add value.


Tom must be doing something right. Because Tom's been in this industry for 22 years. But Tom is calling on people who have gatekeepers... who don't answer the phone and don't much answer email either. And here's how I am helping him...

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John Rieck (Point of Purchase & Trade Show Displays)

John Rieck is with HiCORP… a company that has been providing solutions in the point of purchase / point of sale and Ad Specialty industries for 50 years. They work with all kinds of Fortune 500 companies/brands all over the country-- especially those in retail or those with dealer/distributor networks. John's team has warehouse fulfillment capabilities that give them superpowers... they can truly help customers by being a full service provider for their promotional needs. He's decided to focus on the flooring industry niche and has no reference-able accounts. Typically it's difficult to help guys like John. But not this time. In one of the strongest Clinic workshops we've seen in some time, you'll see how John's creative thinking mixes with the Spark Selling concepts. The results speak for themselves. Tune in as we help John exploit his target market's biggest challenge: Being trapped in a "Sea of Sameness." John's strategy to address his customers' customers within email messages is spot on!

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Catherine Austill (Print & Marketing Sales Rep)

Join Jeff, Jed and Catherine as they venture to start more conversations, more often, with decision-makers. Graphic Partners has been in business for over 100 years and is a $10 million commercial printing company. They serve a diverse clientele from municipalities and small businesses to Fortune 500 across a variety of vertical markets. Whether they need to create direct mail, brochures, sell sheets or point-of-purchase displays GP can help. Their solutions include: Integration of direct mail with Personalized URL’s, Web enabled Print-on-Demand, Digital Printing, Conventional Printing, Intelligent match mailing and Fulfillment. Catherine has over 20 years of experience selling digital print technology services and solutions. But now she's switched to print sales. The going is rough. Very rough. She's logged 800 dials (94% voice messages; 6 call backs), sent more than 1,250 emails (96% of which got no reply) and made about 24 cold call visits. Watch as Jed and Jeff put Cathy on a better messaging path. 

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Jessica Behrman (VP of Business Development)

Jessica Behrman is the VP of Business Development at Jacuzzi Saunas by Clearlight Infrared. And here’s the skinny on Jessica: She has tons of sales experience and a sense of humor. So, get ready for good times and a productive workshop. Jessica is also in-tune with how intensely NOISY LinkedIn has become and doesn’t want to be part of it. Jessica’s biggest goal is to start conversations with decision-makers at potential distributors. She is looking for partnerships: including influencers and influential bloggers. She’s targeting larger alliances to promote the brand. Of course Jessica ultimately sells to different demographics: end-users, commercial customers (clinicians, gyms, spas) and dealers who re-sell. Jessica has not yet implemented the Spark technique and wants to really nail it down before wasting emails on prospects, so watch as Jeff and Jed help her accomplish that.

sales email copywriting

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Sean Stokes

This clinic focuses on Mr. Sean Stokes, who is a tailor focusing on high-end professionals' clothing. We have worked with so many different flavors of entrepreneurs but none quite like Sean. Here’s how Sean describes his challenge: He works with busy and successful, time-starved professional men in Costa Rica. He helps them to maximize their potential -- to make that all-important first impression and then to maintain a high level of professional image going forward. And he has happy, thriving clients, thanks--in part--to the FIRST and (no doubt) LASTING professional impression they’re able to make. Sean has done ALL his homework and is coming to us today with guns fully loaded. He’s got 11 pages of notes taken from the Academy lessons. Wow. So he’s NOT new to what we practice here. But he is running out of steam. Sean came in after reporting some early success and then stalling out a bit, which is very common for a handful of reasons. This video is perfect if you're feeling like Sean--burned out and needing a little jumpstart. 

sales communications training

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