sales communications skills training

Bonus videos


Avoid rushing proposals: Case example

Watch this role play. Again, the technique leans on negotiation techniques of Chris Voss.

Step by step practice this!

Duration: 4 minutes 

The psychology of 'going for no'

Ever heard of being "yes-battered?"  Everyone is trying to convince prospects of saying, "yes." Everyone, all the time. Former FBI hostage negotiator, Chris Voss believes most people have this affliction. Especially our customers and prospects. 

In this interview with Chris Schelzi, he describes being "yes-battered" means, how it affects sales outreach, and what you can do instead to get customers talking with you.

Duration: 9.5 minutes 

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