Professional Services

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William Miller (Innovation consulting)

William is with a company he helped found called VCI International. In the simplest terms William sells the opportunity to improve. He and his team have a methodology to help individuals and teams develop more and better ideas faster. Innovate.

As he says, think outside the bulb!


His team helps people become better problem-solvers. William has impressive clients like AON Services, HP, Vodafone and Infosys. But William is charged with hunting more prospects and keeping his business thriving with new accounts.


He wants to help demystify innovation and put it in the hands of everyday business people. As many as he can meet. And I could try to describe the services he provides... and the type of customers... but it will be best to have William tell you himself. So listen in as we meet William to learn more about who he is calling. In the end, William's challenge is like yours: Getting conversations started with potential clients who are often comfortable with the status quo

william miller

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Jenny Gray (Automotive Advertising & Marketing Services)

Join Jeff, Jed and Jenny Gray as they explore better ways to use LinkedIn and cold email to start conversations. Founded in 2007, JKR helps over 110 auto dealerships move more cars. But they need more clients. JKR's focus is nation wide in the U.S. They're one of the top automotive ad-only agencies. Jenny recently joined JKR with a deep history of working in this industry. She had her own shop, Gray Marketing & Media, where she provided marketing and media planning and execution for clients in the Baton Rouge area. Clients included a good number of dealerships and other small businesses too. But at JKR she's charged with growing new accounts and building a new inside sales team. Tune-in as Jeff, Jed and Jenny take-on strengthening her prospecting communications technique -- to start more discussions with targets.

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Jenny Gray (10/18/18)

Join Jeff, Jed and returning Spark Selling practitioner, Jenny Gray. In this advanced session Jenny returns with news of remarkably strong results... based on a new technique developed in a prior Clinic session. She wasted no time putting curiosity-sparking techniques to work -- mixing in her own amazing creative provocations too. Jed and Jeff try to further "amp up" her already strong abilities to get conversations started with target prospects. JKR helps auto dealerships move more cars. They're one of the top automotive ad-only agencies. Jenny recently joined JKR with a deep history of working in this industry. Tune-in as Jeff, Jed and Jenny further strengthen her prospecting outreach technique -- to start more discussions with targets.

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David Siegel (Private Equity Consultant)

David represents payroll and professional services Goliath, Paychex. Paychex is well-known as a payroll company.. with over a half million clients in more than 100 countries. The company pays one out of ever 12 American private sector employees. But they're also big into an array of HR services, insurance and retirement planning. David has his guns aimed squarely at Private Equity Firms in the Eastern US. He helps them reduce cost of sales and cost of good sold -- using an analytical approach. David's team helps clients look across all the companies they are invested in and manage HR better to reduce their risk and multiply upside. Like you, David is calling on people who have gatekeepers... who don't answer the phone and don't much answer email either. So in the end, David's challenge is like yours: Getting conversations started with potential clients using email messages... and getting more meetings set with customers. Join us as we develop creative ways to improve his approach.

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Mak Kemenosh (Data-driven Insights)

Mak Kemenosh joins Jeff and Jed in this 90-minute advanced Clinic workshop. Mak recently inherited a database of 8k+ leads yet is challenged to make contact with top level executives at large brand fashion manufacturers. He is rapidly converting from a Targeted (one-to-many) approach to a more effective Tailored (one-to-one, research-based) approach to secure meetings. He's selling strategic business knowledge -- pricing and merchandising-driven consumer purchase insights. RagTrades sells access to an amazing set of pricing data. Mak and his colleague Eran help manufacturers identify customer and merchandising trends in real time... as they are happening... so everyone can react to those good or bad trends accordingly. 

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Mark Buzan

Mark's company helps non-profit trade associations run by volunteers. His clients are people with day jobs who enjoy volunteering within the industry they work for. He helps these people with outsourced administration services. He can provide an actual Executive Director leader... and/or help with event planning, financial and fund-raising services. Quick background: Mark and Jeff have been working together for a while. Jeff has been coaching him mainly on effective Tailored one-to-one approaches. Join Jeff and Mark and see what they worked on previously… and hear Mark describe some of the results he's seen. Then, they pivot to Mark's current challenge: Developing a more generalized, Targeted message approach. Always tricky in a world demanding personalized messages, but never impossible.

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Shane Melanson and Christine Nast

Join Jeff as he works with two sellers, Shane and Christine. Shane serves commercial real estate developers and investors. Christine is a workforce behavior expert helping businesses analyze their workforce in ways that predict performance outcomes. She sells talent management, leadership development, training, coaching and change management services. We also worked with Christine in the session with Fred Bartholomai. Both Christine and Shane are challenged to get past gate-keepers and set meetings with decision makers who are prone to not responding. Watch us develop stronger provocation tactics to get conversations started.

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Fred Bartholomai and Christine Nast

Join Jeff as he works with two sellers, Fred and Christine. Fred serves home services business owners seeking fresh leads. These include business owners providing basement waterproofing, roofing, foundation repair and such. Fred needs to start discussions with them. Christine is a workforce behavior expert helping businesses analyze their workforce in ways that predict performance outcomes. She sells talent management, leadership development, training, coaching and change management services. We also worked with Christine in the session with Shane Melanson. Both Christine and Fred need to get past gate-keepers and set meetings with decision makers who are prone to not responding. Fred also has challenges with clients who brush him off with, "yeah, sure, send me your info" as a means to just get rid of him! Watch us address that challenge directly -- and develop stronger provocation tactics to get conversations started.

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Susan Hamlin (Business Development Specialist)

This session features Susan Hamlin and, at the very end, Chris Griffiths. Susan sells staffing solutions to large corporations. Chris sells background checks to employers. We spent most time with Susan who is representing Manpower… an established workforce management business. The company operates globally and has been around since 1948... providing staffing to all sorts of industries and companies. Susan is confiding in us... she feels like she's in a rut. On the positive side she's had a successful career in staffing for 37 years… so she's seen a lot of change and knows the trends. But she needs to hit refresh on her communications technique to get through to C-level and mid-management decision-makers at larger organizations. Watch as we take her to new heights in communications skills -- creating more new client conversations. 

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Catherine Austill (Print & Marketing Sales Rep)

Join Jeff, Jed and Catherine as they venture to start more conversations, more often, with decision-makers. Graphic Partners has been in business for over 100 years and is a $10 million commercial printing company. They serve a diverse clientele from municipalities and small businesses to Fortune 500 across a variety of vertical markets. Whether they need to create direct mail, brochures, sell sheets or point-of-purchase displays GP can help. Their solutions include: Integration of direct mail with Personalized URL’s, Web enabled Print-on-Demand, Digital Printing, Conventional Printing, Intelligent match mailing and Fulfillment. Catherine has over 20 years of experience selling digital print technology services and solutions. But now she's switched to print sales. The going is rough. Very rough. She's logged 800 dials (94% voice messages; 6 call backs), sent more than 1,250 emails (96% of which got no reply) and made about 24 cold call visits. Watch as Jed and Jeff put Cathy on a better messaging path. 

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Steve Connelly (Print Promotion Management)

Join Jeff as he helps Steve Connelly start more client conversations using email outreach. Steve is owner of Performance Group, based in Omaha Nebraska, and has operated Performance Group since 1995. Plus, he's got over 30 years of experience in the industry -- the print promotion management industry. Steve's team works with companies to improve the way they order, stock and manage print, marketing and promotional products -- so they can increase productivity, reduce costs and focus on what they do best for their clients. Today's companies are looking to become more efficient, reduce costs, and improve productivity...related to print, marketing and promotional materials. Trouble is, starting conversations with potential clients is increasingly difficult given the commoditization of print -- and common misconceptions about modernizing.

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Raymond Gipson (Lead Generation Specialist)

Raymond Gipson is with his own firm, RES, Inc., a consulting group helping financial advisers increase revenue and grow their book of business without relying on cold-calling, seminars, matching services, or centers of influence. Most financial advisers he’s reaching out to are already successful. They understand how to sell and how to build relationships with clients. The majority of their new business comes from client referrals. However, because most new clients come from referrals, growth can be stagnant. Fewer referrals, fewer new clients. His biggest challenge is distinguishing himself from the spam emails these prospects are getting every day. Watch as Jeff and Jed collaborate with him to improve his email messages.

cold email

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